In April, I received an email from a German Jim customer asking if the quality of the beaker cleaning brushes produced by Aoqun would be consistent.

Our sales customer service Mary responded promptly 1 minute after receiving the customer's email, and learned the actual situation with Jim. It turned out that the samples of beaker cleaning brushes that Jim had ordered from other companies were very soft, but the batch orders they received were really very hard. Not only did they scratch the test tube, but the materials detected by the customer were different. The filament of the original sample is nylon, and the bulk order is PBT.

Mary issued our "Contract-honoring and Promise-keeping Enterprise" certificate to Jim, guaranteeing that we will follow the contract. And sent pictures that customers praised to Jim. Jim ’s confidence in us increased, but we were asked to send him 50 samples.

Three days later, Jim received samples of beaker cleaning brushes, and the first time I tested it, I found that the samples provided by Aoqun were of very good quality. I received 500 small pre-production samples that day, and we delivered them on schedule. Jim found that the quality of 50 or 500 pieces were the same, and said that it was assured to Aoqun production, and he directly placed 50,000 orders to us.