The purchasing manager of a train company called John in the Philippines, John was very anxious to call. “I am looking for a supplier with stable quality to supply us with a long-term 2 flexible strip brush. The brush and aluminum strip of this product must be beveled. The e beveled edge must be strictly in accordance with our drawings to ensure that there is no gap between the door and the brush. In the last week, I also found some samples from the suppliers, but they could not meet our product requirements. The brushes didn’t match with the door.

When AOQUN’s customer service Anna received a call from John, Anna responded to John’s description of the application immediately. At present, we are using the same kind of products for the 2 flexible strip brush of the Sydney project. We explained to John that the butt joint has air leakage because the angle of the brush must be 45 degrees, and the aluminum strip must be 45 degrees too. At the same time, the test should be adjusted in time to ensure the brush to match the door in the production process. Anna sent a picture of the brush we are supplying to the Sydney project to John. John directly confirmed that he wanted the product. John confirmed the length specification he wanted, sent a drawing, and asked us to complete the sample delivery in 3 days. On the seventh day, John confirmed the sample, and there was also used not a little gap.

After 15 days, John sent us the first order of 400 meters. "Because AOQUN’s sample of the 2 flexible strip brush, I get the order from the owner. I will order 4 trains for you first. I hope we will follow up. There will be more and more projects and orders."