In September, we received James's email from the United States say that recently there were fewer and fewer orders for thermos, and even some old customers did not have the willingness to return orders. They thought of one way to purchase a batch of bottle cleaning brush wood as gifts to customers and hope to increase the sales volume of thermos. But as a gift, the cheaper the better in terms of price, ask if we can make such a bottle cleaning brush wood?
Our Gold sales replied within 1 minute of receiving James's email and learned that James customer's brand has a certain influence in United States. We advise customers not to just only pay attention to price, brand and quality are what we need to consider. Then we designed a solution for James. The diameter of the bottle cleaning brush wood is the same as the thermos. The brush length and overall length are 30mm and 50mm longer than other peers. The purpose is to increase the customer experience and clean the thermos. The James customer initially agreed and asked us to provide samples.
James was very satisfied with the sample and placed an order for 2000 bottle cleaning brush woodes. A month later, James contacted us again. Although our prices were a little more than their budget, their thermos orders increased by 60% compared to the previous ones, while maintaining the company's brand. Finally, James have placed more than 20,000pcs bottle cleaning brush wood for us.
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