Mr. Liu reported that the draught excluder brush strip received by the customers were partly due to the inconsistency between the hole spacing and the drawings, which caused them to be completely unworkable and often required rework, which seriously affected the production and installation schedule and delayed delivery. Similar problems have occurred from time to time, causing adverse effects on the company. Mr. Liang hopes to re-select a professional draught excluder brush strip manufacturer.
Through the analysis of Mr. Liu's drawings and the pictures sent from the on-site construction site, it was found that the original supplier did not notice that there were left and right operations in the drawings, and all the left-hand profiles were supplied, resulting in the hole spacing and drawings. After understanding the problem, we the drawing requirements, and two days later, AOQUN delivered a batch of right-handed draught excluder brush strips.
Ten days later, Mr. Liang called and said that the draught excluder brush strip provided by our company was installed very smoothly, the hole distance is completely consistent with the drawings, and the project has been completed. Thanks for our timely and professional support.
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