In March, I received an inquiry from Jim Medical Brush customers in the United States. I used the test medical flexible wire cleaning brushes I bought from other homes to scrape their customers' test tubes, causing a large number of customer complaints, and orders were decreasing. Jim asked if we could improve the scratching. The problem.
Our gold sales customer service, Mary, responded promptly after receiving the Jim mail for 1 minute, and learned the specifications for the need to purchase the test medical flexible wire cleaning brushes. At the same time, I saw through the picture that the head of the previously purchased medical flexible wire cleaning brushes was very sharp and it was easy to scratch the test tube. Mary tells Jim that the brush head used for the test tube is usually cut, but the head needs to be reprocessed to make the head smoother, so that it can not only be cleaned but also scratched during cleaning. The problem. Mary will use the comparison image with the head processed and unprocessed to give the customer a more intuitive understanding. Jim was very pleased with our professional response and paid a sample customization fee of usd90, and we sent the samples 3 days later.
Two days later, Jim received a test tube test and arranged the test for the first time. He found that the sample provided by Aoqun did not scratch the test tube, and the cleaning was very clean. Jim received 30,000 orders that day.
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