In March, I received an email from Albert, Sweden, and reported that the roof gutter brush I ordered from elsewhere had scratched the consumer’s wrist. There were a lot of potential safety hazards and I received complaints from customers. Ask us if we can help him solve this problem.

Andrew, our gold sales customer service, responded promptly 1 minute after receiving Albert's email, and learned that both ends of the roof gutter brush that Albert had ordered at other supplier were actually cut off. After cutting the head and tail, it will be sharper, and the price will be relatively cheaper, and consumers will easily scratch if they are not careful. Andrew advised Albert to wear protective caps on both ends of the brush-because wearing protective caps on both ends is smooth, you don't need to worry about scratching. Albert is very satisfied, and paid sample fee, hope we will send the sample within 6 days. We sent the samples within 5 days.

After receiving the roof gutter brush, Albert was very happy. He tested it immediately. He slid his hand on the protective cap and slid it back and forth. It was very smooth and did not scratch his hands, eliminating a great potential safety hazard. One week later, Albert ordered 20,000 roof gutter brushes from us and paid in full.