A customer said that he recently received complaints from customers that the flexible endoscope cleaning brushes didn’t have a good cleaning performance and scratched the endoscope, result in the cargo returned and he lost a lot of money.

The customer sent the drawings of the endoscope to us. AOQUN immediately discussed and offer 4 solutions. Finally, AOQUN made four flexible endoscope cleaning brushes with different head process according to The customer's drawings. After testing for many times, AOQUN found that the flexible endoscope cleaning brushes with twined coil process had excellent cleaning performance and not scratched the endoscope. Finally, AOQUN sent this flexible endoscope cleaning brushes sample to The customer.

After 7 days, AOQUN received a call from The customer：The flexible endoscope cleaning brushes samples AOQUN sent were excellent and the market feedback was very good. He didn’t receive a customer complaint any more. The customer eventually purchased 8,000 units from us.